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COG TRAINING

LGV & PCV Driver CPC Training in Devon, Cornwall, Somerset, Dorset & the South West. AITT Accredited Fork Lift, Telehandler & Remote Lorry Mounted Crane (HIAB) Training. Level 2 Emergency First Aid at Work Training

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CPC Terms of Business

TERMS AND CONDITIONS OF BUSINESS

FOR THE PROVISION OF PERIODIC TRAINING

 

Please note that any booking for Periodic Training is only accepted on the basis of these terms

  1. A 25% non-refundable deposit or full payment is required at the time of booking. Payment of all course fees must be made in full 14 days prior to the commencement of the course unless other arrangements have been mutually agreed with Cog Connections Ltd. Cheques accompanying booking should be made payable to Cog Connections Ltd. Alternatively, payment can be made by BACS to Lloyds TSB Sort 309668, Account 00036169. Please use your Surname/Company name as reference. Cog Connections Ltd reserves the right to cancel the booking and offer the position elsewhere in the event of non-payment by the customer 14 days prior to the course.
  2.  DSA uploads will not be completed if payment is not made, at the very latest, within 5 days of the course being attended.
  3. At the start of each course, delegates are required to verify their identity. We will accept a photocard and counterpart driving licence or an ‘old style’ driving licence accompanied by a Passport.
  4. Cancellation within 14 days by a customer prior to the course commencement date will result in the whole course fee being forfeited.
  5. We will only defer courses in genuine cases of emergency; otherwise there is an additional charge equal to the deposit to rebook to another course.
  6. Substitution of course delegates will be accepted upon reasonable notice being given, and the original booking and fee will be deemed to be accepted.
  7. Any variations to the booking course date, time of attendance, etc made by Cog Connections Ltd will be notified to the customer. Cog Connections Ltd will make every effort to ensure that the original instructions are complied with. In the event of course/delegate cancellation by Cog Connections Ltd every endeavour will be made for the delegate to attend the next available course. All incidents and actions, including any money refunds, are dealt with promptly and fairly within Cog Training’s Quality Management System.
  8. Every effort is made to ensure that both the instructions and handouts/course notes are true and correct at the time but Cog Connections Ltd does not accept responsibility for any errors or omissions.
  9. Any delegate attending Cog Connections Ltd premises are required to adhere to any notices or instructions given to them by Cog Connections Ltd staff. Cog Connections Ltd does not accept responsibility for personal belongings left on the premises. 
  10. It is the delegates responsibility to ensure they comply with the rest requirements laid down in Drivers Hours Regulations. 
  11.  All delegates must comply with Cog Connections Ltd Safety Policy and their legal obligations under the Health & Safety At Work Act 1974 and other relevant provisions.

 

Cog Connections Ltd T/A Cog Training. Registered address Units 4/5 Signal Buildings, Brunel Road, Newton Abbot, TQ12 4FD.

Tel; 01626 897466, email; trainer@cogtraining.co.uk Web; www.cogtraining.co.uk