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LGV & PCV Driver Training in Devon, Cornwall, Somerset, Dorset & the South West. AITT Registered Fork Lift, Telehandler & Remote Lorry Mounted Crane (HIAB) Training. Emergency First Aid at Work Training

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This site is made available for public access strictly subject to the terms below. If you do not accept the terms below, you may not access the site.

1.This site is owned by and operated on behalf of Cog Connections Ltd trading as Cog Training ("the Company"), a company registered in England & Wales under company number 6908089 and with its registered office Units 4 & 5 Signal Buildings, Brunel Road, Newton Abbot, TQ12 4PB. Any correspondence regarding this site should be addressed to the webmaster at: or by phone on 01626 897466 


2.Copyright in the visual design and the coding for this site is owned by the Company or has been licensed to the Company. No part of the site may be reproduced in any form without the Company's prior written consent. You may print materials from the Site only for your personal use.

3.The Site is for use only by customers or prospective customers of the Company in the United Kingdom. Accordingly, the site is not intended to provide guidance or information for any persons proposing to invest in the Company or transact with the Company as a supplier; and the Site may not be used in any way by competitors of the Company.

4.Any links to this site may be made only to the home page and no part of this site may be viewed within frames of a third party site. Any other links to this site are prohibited.


5.The information on this Site is intended to provide general information about the Company and its services. It is not intended to facilitate online trade. Some of the information on the site may not be completely up to date, and information about services may have been superseded. Customer should obtain confirmation of any information before relying upon this site when purchasing the Company's services. USE OF THIS SITE IS PERMITTED ON THE BASIS THAT THE COMPANY WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE WHATSOEVER AND HOWSOEVER CAUSED (EVEN IF CAUSED BY THE COMPANY'S NEGLIGENCE) ARISING OUT OF USE OF THIS SITE. HOWEVER, NOTHING IN THESE TERMS OF USE SHALL RESTRICT THE COMPANY'S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE, FRAUD BY THE COMPANY, OR FOR FRAUDULENT MISREPRESENTATIONS.

6.From time to time, this site may include links to other web sites. The Company may not operate the linked sites and accordingly the Company does not endorse the contents, views or products of the linked sites, and neither does the Company accept any responsibility for use of the linked sites. Users are advised to use linked sites with caution and with due regard to any terms of use on those sites.

7.Use of this site shall be subject to the laws of England and Wales and any disputes or claims in connection with this site shall be subject to the exclusive jurisdiction of the courts in England and Wales.


Privacy Policy

We respect your privacy; we will not collect any personal information about you without your consent. We may invite you to provide us with personal information in order to provide you with services such as; enquiry response, e-mail newsletters, invitations to events, and information updates. In order to deliver such services, we will need to process and store your personal information. By submitting your personal information on this Web Site, you consent to such processing and transfers in connection with such services and for any other purposes to which you consent at the time you provide the information.

In order to protect your privacy, we take appropriate security measures in the storage and disclosure of personal information so as to prevent unauthorised access by third parties. We endeavour to ensure that any party to which we transfer information has similar security measures. However, the Internet is not a totally secure medium and you acknowledge and agree that we shall not be responsible for any unauthorised use, distribution, damage or destruction of personal data, except to the extent we are required to accept such responsibility by law. Our responsibilities and your rights may vary according to local laws.

In the event that we transfer the business, which provides products and services to you to another supplier, you also agree that your data may be transferred to that supplier.

If you do not agree with this privacy policy you should not submit your personal information on this Web Site.

If you have any queries about our Web Site or our Privacy Policy please do not hesitate to e-mail us at









1. Interpretation

In these terms and conditions:

Agreement. means the agreement for Cog Connections Ltd trading as Cog Training to provide services to the Client as set out in the Quotation and the Conditions:

Conditions. shall mean these terms and conditions;

Client. means the party to whom or which Cog Connections Ltd has agreed to provide the Services;

Client’s Materials. means the documents and/or other materials referred to in clause 2.3;

Quotation. means the quotation issued by Cog Connections Ltd to the Client or in the absence of a written quotation the written correspondence between Cog Connections Ltd and the Client in respect of the Services;

Services. means such of the following: training, consultancy, research and/or other services referred to in Cog Connections Ltd published material, as Cog Connections Ltd has agreed to supply to the Client in the Quotation;

Cog Connections Ltd registered address is Units 4/5 Signal Buildings, Brunel Road, Newton Abbot, Devon, TQ12 4PB.


2.1 All Services supplied by Cog Connections Ltd to the Client shall be supplied subject to these Conditions. Any changes or additions to the Services or the Conditions must be agreed in writing between an authorised officer of Cog Connections Ltd and the Client.

2.2 Cog Connections Ltd shall supply the Services in accordance with the Quotation and its current brochure or other published literature, subject to these Conditions. In the event of any conflict between the Quotation and these Conditions, the terms of the Quotation shall apply.

2.3 Where the Services require the production and delivery of documents or other materials by the Client, they will be delivered promptly prior to the date specified by Cog Connections Ltd (acting reasonably) and the Client shall retain duplicate copies.

2.4 If an insufficient number of bookings are received for any course, Cog Connections Ltd reserves the right to cancel that course and either offer an alternative date, or to refund any pre-paid fees in full.

2.5 Ensuring the notification and attendance of designated personnel at scheduled training events shall remain the sole responsibility of the client.


3.1 The Client shall pay any amounts payable to Cog Connections Ltd in accordance with this agreement promptly without any deduction, withholding or set-off.

3.2 Where the Services relate to courses or training programs, all fees must be paid in advance at time of booking, excepting where the Quotation grants credit terms to the Client in which event payment shall be made 30 days from date of invoice.

3.3 In the event that the Client cancels the agreement at any time then Cog Connections Ltd’s cancellation charges from time to time shall apply, see 7 below.

3.4 Cog Connections Ltd shall have the right to charge daily compound interest at the annual rate of 5% above the base rate from time to time of Lloyds TSB plc upon any sums due but unpaid both before as well as after judgment.


4.1 Cog Connections Ltd warrants to the Client that the Services will be provided using reasonable skill and care and as far as reasonably possible within the times referred to in the Quotation or other relevant


4.2 Where Cog Connections Ltd supplies any goods in connection with the Services, Cog Connections Ltd does not give any warranty as to their quality or fitness, but will, where it is able, assign to the Client the benefit of any warranty given by the supplier.

4.3 Cog Connections Ltd shall have no liability to the Client for any loss or other claims arising from any Client’s Materials or instructions supplied by the Client which are incomplete, incorrect, and inaccurate or their non-arrival or any other fault of the Client.

4.4 Except in respect of death or personal injury caused by Cog Connections Ltd’s negligence, or as expressly provided in these Conditions, Cog Connections Ltd shall not be liable to the Client for any losses, damages, costs or other liabilities of the Client whether direct or indirect or consequential including but not limited to any loss of profit or other economic losses which arise out of or in connection with the Services and the Client shall indemnify and keep indemnified Cog Connections Ltd against claims made by third parties in respect of any such loss or damage. The aggregate liability of Cog Connections Ltd (except in the case of death or personal injury referred to above) arising as a result of this Agreement shall not exceed the amount paid by the Client to Cog Connections Ltd in respect of the Services from which the liability arose.

4.5 Cog Connections Ltd shall not be liable to the Client or be deemed to be in breach of this agreement by reason of any delay in performing or any failure to perform any of Cog Connections Ltd’s obligations in relation to the Services, if the delay or failure was due to any cause beyond its reasonable control.


5.1 Any intellectual property rights including copyright arising from or in connection with the Services shall, unless otherwise agreed in writing with the Client, belong to Cog Connections Ltd.


6.1 Either Cog Connections Ltd or the Client may at any time (without limiting any other remedy) terminate this agreement by giving written notice to the other if the other commits any breach of these conditions and (if capable of remedy) fails to remedy the breach within 21 days of being required by written notice to do so, or if the other goes into liquidation, bankruptcy, receivership, administration or proposes any voluntary arrangements with creditors.

6.2 Notwithstanding termination of this Agreement the provisions of clauses 3, 4.3 and 5 shall continue to apply.


7.1 In the event that the Client cancels (by written notice to Cog Connections Ltd) a confirmed booking with Cog Connections Ltd, or fails to attend a booked course or program of training, or has personnel who fail to attend a booked course or program of training, the following cancellation charges will apply:

7.1.1 If such notice is delivered less than 4 weeks before commencement of the course or program of training, or in the event the Client fails to attend a course without prior notice, or has personnel who fail to attend a course without prior notice, the Client shall pay to Cog Connections Ltd the full course fee;

including the costs of any ancillary training service provision; or

7.1.2 If such notice is delivered more than 4 weeks before commencement of the course or program of training, the Client shall pay to Cog Connections Ltd an administration charge of £50 per person per course; and in any event the Client shall pay the full costs for any associated ancillary training service


7.2 An administration charge of £50 per person per course may be levied if a course is rescheduled at the Client’s request within 2 weeks of commencement of any course or program of training.

7.3 In the event that the Client re-books the cancelled course on an alternative date at the time of cancellation, and provided that more than weeks 4 notice of cancellation has been given, Cog Connections Ltd may in its absolute discretion waive or adjust any cancellation fee or administration charge.

7.4 Any cancellation charges for research and consultancy services will be levied in accordance with the terms of the Quotation.

7.5 Subject to set-off by Cog Connections Ltd of any amounts owing to Cog Connections Ltd in accordance with this Agreement, in the event of cancellation, refunds will be given promptly in accordance with the above cancellation fee policy.


8.1 Neither Cog Connections Ltd or the Client shall divulge or allow to be divulged to any person any confidential information which is identified as such to the other in writing by Cog Connections Ltd or the Client and which is not in the public domain at the time of disclosure.


9.1 This agreement shall be governed by English law and any proceedings arising from it may be brought in the Scottish courts. The submission by the parties to such jurisdiction shall not limit the right of Cog Connections Ltd to commence any proceedings arising out of or in connection with the provision of the Services in any other jurisdiction it may consider appropriate.


All notices hereunder shall be in writing and:

10.1 If given or made by letter sent by first class pre-paid post, and if applicable, by airmail, shall be deemed to have been given 48 hours after being posted and in proving such service it shall only be necessary to prove that the notice was properly addressed stamped and posted.

10.2 If given or made by facsimile or e-mail transmission shall be deemed to have been given or made when sent unless the notice was sent after 5.00 pm on a business day or on a day other than a business day in which it shall be deemed to have been given or made at 9.00 am on the next business day of the addressee after it was sent.

10.3 Shall be given at the respective address of the other party or at such other address as the other party may have notified in writing as its address from time to time.


11.1 Any indulgence granted by Cog Connections Ltd to the Client and any failure by Cog Connections Ltd to insist upon strict performance of these Terms and Conditions shall not be deemed a waiver of any of Cog Connections Ltd’s rights or remedies nor be deemed a waiver of any subsequent default by the Client.

11.2 The invalidity in whole or in part of any clause in these Conditions shall not affect the validity of the remainder of the Clauses or these Conditions.


12.1 These Standard Terms and Conditions may be altered in line with special agreements entered into with clients. Such alterations would only apply to those special arrangements. The current special agreements are as follows:-






Please note that any booking for Periodic Training is only accepted on the basis of these terms

  1. A 25% non-refundable deposit or full payment is required at the time of booking. Payment of all course fees must be made in full 14 days prior to the commencement of the course unless other arrangements have been mutually agreed with Cog Connections Ltd. Cheques accompanying booking should be made payable to Cog Connections Ltd. Alternatively, payment can be made by BACS to Lloyds TSB Sort 309668, Account 00036169. Please use your Surname/Company name as reference. Cog Connections Ltd reserves the right to cancel the booking and offer the position elsewhere in the event of non-payment by the customer 14 days prior to the course.
  2. DSA uploads will not be completed if payment is not made, at the very latest, within 5 days of the course being attended.
  3. At the start of each course, delegates are required to verify their identity. We will accept a photocard and counterpart driving licence or an ‘old style’ driving licence accompanied by a Passport.
  4. Cancellation within 14 days by a customer prior to the course commencement date will result in the whole course fee being forfeited.
  5. We will only defer courses in genuine cases of emergency; otherwise there is an additional charge equal to the deposit to rebook to another course.
  6. Substitution of course delegates will be accepted upon reasonable notice being given, and the original booking and fee will be deemed to be accepted.
  7. Any variations to the booking course date, time of attendance, etc made by Cog Connections Ltd will be notified to the customer. Cog Connections Ltd will make every effort to ensure that the original instructions are complied with. In the event of course/delegate cancellation by Cog Connections Ltd every endeavour will be made for the delegate to attend the next available course. All incidents and actions, including any money refunds, are dealt with promptly and fairly within Cog Training’s Quality Management System.
  8. Every effort is made to ensure that both the instructions and handouts/course notes are true and correct at the time but Cog Connections Ltd does not accept responsibility for any errors or omissions.
  9. Any delegate attending Cog Connections Ltd premises are required to adhere to any notices or instructions given to them by Cog Connections Ltd staff. Cog Connections Ltd does not accept responsibility for personal belongings left on the premises. 
  10. It is the delegates responsibility to ensure they comply with the rest requirements laid down in Drivers Hours Regulations. 
  11.  All delegates must comply with Cog Connections Ltd Safety Policy and their legal obligations under the Health & Safety At Work Act 1974 and other relevant provisions.


Cog Connections Ltd T/A Cog Training. Registered address Units 4/5 Signal Buildings, Brunel Road, Newton Abbot, TQ12 4FD.

Tel;01626 897466, email; Web;










  1. The period of the agreement is determined by the Membership Tier shown on the CPC Membership Agreement form CT110. Clauses 7.1 to 7.3 of our Standard Terms in respect of cancellation fees do not apply in respect of Driver CPC.
  2. The membership purchased is for the benefit of the named company and named subsidiaries only.
  3. Payment to Cog Connections Ltd is to be by monthly Standing Order. In the event of default Cog Connections Ltd reserves the right to suspend training and take action in accordance with the standard terms and conditions.
  4. Course dates will be made known in advance such as to facilitate early booking. It is the responsibility of the Client to book its’ personnel on courses, and Cog Connections Ltd will not be responsible where Clients do not make a driver available for training. Cog Connections Ltd will use its best endeavours to ensure that a given course will run and will advise of any cancellation as soon as reasonably practicable.
  5. Cog Connections Ltd will maintain a record of all the periodic training undertaken by the Client’s drivers and issue you with a certificate as evidence. Cog Connections Ltd will update the DSA on the driver’s progress.
  6. In the event of downsizing resulting in a reduction in the number of drivers signed up, there will be no refund of subscriptions already paid, however training paid for may be transferred to another driver. Thus if the client paid for 50 days training for 50 drivers but now only have 25, each driver would qualify for 2 days training. Cog Connections Ltd would then reduce the future membership fee accordingly.
  7. The Client may cancel their membership at any time by giving 28 days notice in writing, but fees paid are non-refundable. The Client will be entitled to receive the hours of training paid for but not undertaken.
  8. In the event that the Client has only part paid for a course they will be invoiced for the outstanding balance on attendance. If the Client has already received their training but as yet the monthly payments have not covered the cost, they will be invoiced for the outstanding balance.
  9. The Client may obtain reimbursement for the training from their employee, however as the membership agreement is with the Client all payments must be paid to Cog Connections Ltd by the Client in the first instance.
  10. If a driver leaves the employ of the Client, it is the Client’s responsibility to notify Cog Connections Ltd in writing so that the Standing Order can be adjusted.



Cog Connections Limited T/a Cog Training

31 October 2009